Manual IP address configuration on the printer disables DHCP, which can prevent proper IP address assignment.Before or after port configuration the IP address on the printer is manually configured.Note: This occurs typically in larger business or enterprise environments. If you click Configure Port and see a different host name from that found on the network settings page, then you may have the wrong port selected.ĭuplicate IP address causing network traffic collisions. Īlternatively, access the Embedded Web Server and look under Reports > Print Server Setup Page > TCP/IP > Fully Qualified Domain Name. HINT: This is the first part of the fully qualified domain name, e.g. Identify the host name on the network settings page. The host name used to create the original port has been changed.īecause a port can be created using a host name, any change in host name on the printer can render the selected port invalid. Verify Status - Connected on the network settings page. Identify the IP address under TCP/IP on the network settings page. Since the printer port is bound to the IP address, any IP address change on the printer can render the selected port invalid. The printer was turned off for an extended period.The printer was disconnected from the network and moved to a different segment on the network.A printer or network adapter has been replaced.A network administrator failed to properly configure the DHCP server.The printer or MFP network adapter has been reset.This can happen for any of the following reasons: HINT: The Description and Printer values help identify the correct port.Ĭlick here for instructions on how to delete and reconfigure a port.Īfter creating a new port, try printing again.Ī newly administered DHCP IP address has been configured on the printer.
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